FAQs

Most outsourcing companies are simply connecting you with a virtual assistant, someone that typically works from his/her home as opposed to working in an office environment . These companies don’t get involved much beyond connecting you with a freelancer. While the concept of working from home is popular and successful in Western countries, it is challenging when hiring someone from developing countries like Philippines and India because of language barriers and unreliable internet connection.

Pinoy For Hire, hire people in person, train them to work as virtual assistants, and provide them a suitable work environment with a quiet office to work, reliable internet connection, necessary training and will monitor the work quality provided to the client. We ensure they have all the necessary factors to succeed.

We have trained Virtual Assistants who can start immediately to assist you.

SEO, Lead Generation, Web Administrator, Data Entry, Book keeper, or any type of general virtual assistant.

We will go through our process of interviewing current assistants in our office and once we find a suitable VA, we will have you interview him/her. If he/she qualifies, they will be assigned to start working with you immediately.

Virtual Assistants in our office work with an internet speed of 15 Mbps, and the difference means a much faster and reliable internet connection. In a developing country, the regular internet speed restricts reliable connections.  ( think dial up days ). The reason that most people have slow internet is not lack of availability, but the price of paying for internet there.. Considering income level, only working businesses offices tend to purchase high speed internet, which we provide for our virtual assistants in office.

Our virtual assistants are working 9 – 5 PM Philippines time ( with 1 hour lunch break ). This being said we understand some clients may have different requirements for working hours, and  if you are looking to have a virtual assistant work during specific times,  you will be required to purchase a fulltime VA package. Philippines time has a 12 hr difference from EST.

Yes, we have on site trainers who would be able to provide her / him training on new tools and specific skills.

Our U.S. Office is located in Novi, Michigan, and you can reach us through phone, email, and skype. Our team here in Novi, Michigan works hand in hand with our office in Philippines to ensure a seamless quality working experience.

Yes, you virtual assistants will work as a team to ensure realiable and efficient communications between eachother .

The regular hours are 9 – 5 Philippines Time. If you need a specific time within a certain timezone, you will be required to purchase a full time virtual assistant package to accommodate your hours needed. If you subscribed under the Full Time VA, you can request the VA working hours specifically per your schedule and time zone.

Our virtual assistants will only work with different time zones, such as U.S. time with purchase of a full time package.  That means your virtual assistant will be working a night shift, 9p.m.- 5.a.m.  Philippines time.

Our test it package is the best way to help you decide if you like our service. You can pay for a 1 time $64  fee and get 8 hours of VA service.  It is simply there to test drive our virtual assistants capabilities.

Yes, you can reach us out through Chat Support, Offline message, and Phone.